Kastorinemia operates this website, including all related information, content, features, tools, digital guides, courses, account functions, and services, in order to provide visitors and customers with an online experience for browsing, purchasing, and receiving digital educational materials (the “Services”).
This Privacy Policy describes how we collect, use, process, store, and disclose your personal information when you visit or use the Services, create an account, make a purchase or other transaction, download digital materials, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those matters.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the practices regarding the collection, use, processing, and disclosure of information described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.
Personal information does not include information that has been collected anonymously or de-identified in a manner that prevents it from reasonably being linked to an identifiable individual.
Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, email address, phone number, billing address, and other contact information you choose to provide.
- Payment and transaction information, including transaction identifiers, payment status, purchase amount, selected payment method, billing information, payment confirmation, and other information related to your transaction.
- Payment card information. Payments are processed by third-party payment providers, such as Stripe, PayPal, Airwallex, or another payment provider made available through the website. We do not store your full payment card details on our website.
- Account information, including your username, password or authentication credentials, preferences, and account settings where account functionality is available.
- Transaction information, including the digital guides or courses you view, add to your cart, purchase, download, cancel, or otherwise interact with.
- Communications with us, including information you provide when contacting us, submitting a form, asking a question, or requesting customer support.
- Device information, including information about your device, browser, network connection, IP address, and similar technical identifiers.
- Usage information, including pages viewed, website navigation, session activity, and interactions with website features.
Personal Information Sources
- Directly from you, including when you create an account, place an order, provide billing information, download digital materials, communicate with us, or complete a form.
- Automatically through the Services, including information collected from your browser or device and through cookies or similar technologies where applicable.
- From payment providers, including payment status, transaction identifiers, confirmation of payment, and payment amount.
- From our service providers, including providers that assist with hosting, infrastructure, email delivery, data storage, analytics, security, or customer support.
- From partners or other third parties, where permitted by applicable law and used in connection with operating the website.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services. To operate the website, process transactions, confirm purchases, provide purchased digital materials, maintain your account, and improve usability.
- Process Payments and Deliver Digital Materials. Payment is processed by a third-party payment provider. We do not store your full payment card details. After confirmation, we may use order information to provide a download link.
- Marketing and Advertising. Where permitted by applicable law, we may send information about digital educational materials or website updates. Where consent is required, you may withdraw it at any time.
- Security and Fraud Prevention. To authenticate accounts, protect transactions, identify unauthorized activity, and maintain website security.
- Communicating with You. To respond to questions, provide customer support, send order-related information, and provide download instructions.
- Legal Reasons. Where reasonably necessary to comply with applicable laws, court orders, tax or accounting requirements, resolve disputes, or enforce our Terms of Service.
If you create an account, you are responsible for keeping your account credentials confidential.
How We Disclose Personal Information
- With payment providers such as Stripe, PayPal, Airwallex, or another provider used at checkout, to process payments, confirm transactions, process refunds, or handle payment disputes.
- With vendors and service providers that perform hosting, infrastructure, storage, analytics, security, email delivery, or customer support on our behalf.
- With communication or marketing service providers, where such services are used and permitted by applicable law.
- When you request, direct, or consent to disclosure of particular information.
- With our contractors, affiliates, or persons acting on our behalf, where reasonably necessary to operate the Services.
- In connection with a business transaction, including a merger, acquisition, restructuring, or transfer of assets.
- Where reasonably necessary to comply with legal obligations, respond to lawful requests, enforce policies, prevent fraud or abuse, or protect our rights and users.
Third-party service providers may process personal information in accordance with their own privacy policies and applicable data protection laws.
Relationship with Payment and Service Providers
The Services operate independently and are not hosted or operated through Shopify.
Payments are processed by a third-party payment provider. When you make a payment, the information necessary to process that transaction may be transmitted directly to that provider. We do not store your full payment card number, card security code, or other complete card credentials on our website.
The payment provider may provide us with payment status, a transaction identifier, the transaction amount, payment confirmation, payment method type, billing information where applicable, and other information needed to manage the transaction.
Once payment has been confirmed, the Services may generate or send you a download link for the purchased digital material.
Depending on the provider and your location, information may be processed in a country other than the country in which you reside. Where required by applicable data protection law, appropriate safeguards will be used for international transfers.
Third Party Websites and Links
The Services may contain links to websites, payment pages, or other resources operated by third parties. If you follow such a link, review that third party’s privacy policy before submitting personal information.
We do not control and are not responsible for the independent privacy, security, availability, content, or data-processing practices of third-party websites or services.
Children's Data
The Services are not intended for use by children who are below the minimum age required under applicable law to independently consent to the processing of personal information.
We do not knowingly collect personal information from children in circumstances where consent from a parent or legal guardian would be required. If you believe a child has provided information inappropriately, contact us using the details below.
Security and Retention of Your Information
We use reasonable administrative, organizational, and technical measures designed to protect personal information. No method of electronic transmission or storage can be completely secure, and we cannot guarantee absolute security.
Full payment card details are processed by the applicable third-party payment provider and are not stored by us on the website.
We retain personal information only for as long as reasonably necessary to maintain an account, provide the Services, keep transaction records, respond to requests, comply with legal or tax obligations, prevent fraud, resolve disputes, or enforce applicable agreements, or as otherwise required by applicable law.
Your Rights and Choices
Depending on where you reside, you may have some or all of the following rights. These rights are not absolute and may be subject to exceptions under applicable law.
- Right to Access / Know.
- Right to Delete.
- Right to Correct.
- Right of Portability.
- Managing Communication Preferences. You may opt out of promotional emails. We may still send non-promotional messages about purchases, downloads, account status, support, or security.
If you reside in the United Kingdom or European Economic Area, you may also have the right to object to certain processing, request restriction of processing, and withdraw consent where processing is based on consent.
You may exercise applicable rights by contacting us using the details below. We may need to verify your identity. We will respond within the timeframes required by applicable law.
Complaints
If you have complaints about how we process personal information, contact us using the details below. Depending on where you reside, you may also lodge a complaint with a competent data protection authority.
International Transfers
Website infrastructure, payment providers, hosting providers, and other service providers may operate in different countries. Personal information may therefore be transferred, stored, or processed outside the country in which you reside.
If personal information protected by EEA or UK data protection laws is transferred to a country without an adequacy decision, we will use an appropriate legally recognized transfer mechanism where required, such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the revised policy on this website and update the “Last updated” date. Where required by applicable law, additional notice may be provided regarding material changes.
Contact
If you have questions about this Privacy Policy or would like to exercise a privacy right available to you, please contact us at:
Email: BarbarWeld26@hotmail.com
Business address: Juliana Ursyna Niemcewicza 20, 50-238 Wrocław, Poland
For the purposes of applicable data protection laws, Kastorinemia is the data controller of personal information where it determines the purposes and means of processing that information, unless otherwise stated.
See also Terms of Service and Refund Policy.